- All customers/clients must send their questions, queries & assistance through email only. We accept only email not WhatsApp or SMS.
- When you’re sending support related queries, please send your website login details & hosting login details.
- Send your query in detailed manner in an email with attachments & documentation.
- Work with Developer or Supporting team closely until the work is finished.
- Please try to understand, We have big client list, We will try to finish or close your complaints within day.
- Don’t expect, it will complete immediately or quick. Our team of professional needs to understand your query.
- When you have any queries, Please call, When it is in busy, please send email or WhatsApp.
- Please avoid rude, fowl languages & behavior with Cloud Timon Management & Staff.